英语道歉信失约范文（通用4篇）
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned vacation this week and found your file in my in-basket.
As soon as I reviewed your case it was clear that somehow your Jau.
20th request for a change in service had somehow slipped through the cracks.
The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge.
There fore, your account will not be billed until June of this year.
Ms.
Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at
Yours in service
Tony
Manager, customer solutions
Yours truly,
Jim
Dear bob,
im writing to apologize for having forgotten to return the "the beatles" cd to you when i left canada,i was in such a hurry that i packed everything in my luggage without checking carefully.had i paid more attention then,i wouldnt have made such a stupid mistake.
now something must be done to solve the problem because i understand you cherish the cd enormously.i can either send it to you by express mail or alternatively compensate you at a reasonable price.if you do not mind,i may bring it back to you next time i go to canada.
please let me know which solution you prefer at your earliest convenience.i really hope you will accept my sincere apology.
faithfully yours,
li ming
Dear Ms. Jones,
On behalf of ABC Office Equipment, I ext our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.
At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.
I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!
Kind regards,
Jennifer Smith Equipment Sales Manager
Yours truly,
Smith
Dear Bob,
I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you.I will s it to you by post or express as soon Sincerely yours.
Yours truly,
Jim