在日新月异的现代社会中,需要使用道歉信的事情愈发增多,相比于口头致歉,写道歉信则更有诚意,态度更为诚恳。那么问题来了,到底应如何写一份恰当的'道歉信呢?
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhuang
Front Office Manager
Dear Friends,
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.
I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors isa common way to showwelcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.
I’m really sorry that I didn’t check with you before making suchincomsiderate arrangement .All I can say is that it won’t happen again.
Sincerely,
Dear Sarah,
I am terribly sorry to tell you that I am unable to attendyour birthday party next Thursday evening。 That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave。
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends。 I have chosen a small gift for you and will sendit to you tomorrow to show my best wishes。 Besides, please give my regards to our friends when you meet them at the party。
Cordially, (sincerely)
Li Hua
Dear XX,
I am writing to express my heartfelt gratitude to you for xxx.
If it had not been for your assistance in giving me aid and xxx, I fear that xxx. /Without your help, I would not have donexxx 。During the xxx, you have given me generous help and continuous guidance byxxx 。Thus, I really appreciatexxx , and I hope that I may repay your kindness by xxx.
Finally, I feel most obliged to thank you once more.
Yours sincerely,
Li Ming
Beloved teacher Zhang
Hello
I'm sorry. I know I'm very sorry for you, you were so good to me. And I.。.
I'm sorry. I have forgotten, when we got so stiff, perhaps, is the words I snapped our relationship. At that time, every day my heart was very messy. I actually knew I was wrong, and I wanted to find you to apologize. But I'm afraid.。. I'm afraid of your eyes. I know I'm disappointing you. So, I chose to go wrong. I know I'm going away. After listening to what you said, think a lot. The heart is very guilty. Be ashamed。 It's full of the sense of crime. I feel very disappointed with so many people who are good to me.
You say I always go to regret one, not change my own shortcomings. I was really sober this time. I learned it well. I won't learn any more, and I won't be in contact with those people. "To the MS silt but don't dye" I can do it! I have improved a lot of academic achievements now.
You always say that I want to get rid of the trouble I had a good talk, then think not to regard it as right, their own negligence, before the time to make mistakes always want to "irren ist menschlich?" Now I think that the mistakes are their own, do not look for any external reasons, I believe I will be better, and always pay attention to my own words and deeds.
The school is a small society, if it is in the community, against the boss, the consequences will be very serious. This is what you usually teach us. Thank you, Mr. Zhang. You have taught me to be a person. I sincerely thank you. Mr. Zhang, I hope you can forgive me, and I hope you can teach me as well as before.
Please forgive me. I'm really getting better this time. Forgive me, please say, don't ignore me.
Sincerely
Your student: Bai Yu
June 20th 20xx
Dear xx,
I am writing this letter to express my apology that xx.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
Dear Mary,
I’m very sorry for not having replied to your July 6th letter When your letter
arrived, I was in As my secretary couldn’t forward it to me, it has been lying on my desk until I got
Thank you for all your It is good to know thatyour company has agreed to sign the contract to continue the cooperation with And we surely will have a bigger success in the near
Look forward to catching up and once again apologize for the
Sincerely,
xx
亲爱的安妮,
谢谢你邀请我明晚去你家吃饭。不幸的`是,我很遗憾不能和你和你的家人在一起,因为我将在后天忙于一场重要的考试。我非常抱歉错过了这样一个快乐聚会的机会,我希望你们都能玩得开心。之后你和我有可能私下会面吗?如果是,请不要& # 39;不要犹豫给我写信,告诉我你更喜欢的日期。我渴望和你愉快地聊天。
请允许我再次说声抱歉。
问候,
李明
Dear Yangling:
Congratulations onyour coming birthday.
Thanks for your invitation, but I am sorry that I am afraid I am not able to attendyour birthday party.
You know, there is an important English test in our school on the same day. I will have to attendthe test . I am terribly sorry for that.
Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.
Best regards! Yours ever Susan
Dear little river:
Hello We humans are very sorry for you, I heard my mother say 20 years ago, the original crystal clear river, water can not see any impurities, shrimp and small fish swimming in the water happily, no smell, no waste water, many people washing clothes in the river. Is that right at that time? I also heard that when a factory moved to a place not far awayfromyou, when it was not far away, a lot of thick smoke was discharged every day. When it rained, the dust was hit on you, and a drainage ditch was excavated to steal the sewage that had not been processed to your body. Then I don't know. Just a few years ago. I also visited and found every few meters there is a sewage outlet, also Everfount discharge black and dirty sewage, the river dark, black as ink, and braved the white foam. On both sides of the river, there are often poor people who have been poisoned alive by drinking water and drinking water because they can't afford to drink water. When people put pesticides here, and some people even in some of the garbage during peaceful times under the straight into the river, some car tank is broken, oil leakage, many innocent fish shrimp alive was poisoned, ecological imbalance, so the river filled with moss, moss. The bodies floating on the river, smell and industrial pollution are disgusting, even passers-by to cover mouth and nose or wear a mask is comfortable, clean the river boats should only go fishing floating leaves, no other garbage, if no leaves will turn to the maximum horsepower immediately. In another open channel. At that time, even I also cannotendure the stench, the minute are likely to make fainted. I hope some kind people see you can take you to the horrors of timely rectification, to restore the original state.
I hope you are getting healthier and more beautiful.
So-and-so
October 30th
Dear Mr. Wang,
I am much grateful to be employed by you two months ago as an editor for your magazine Design & Fashions. I appreciate the opportunity of having worked here with you and other colleagues.
The experiences will beunforgettable throughout my life.However, as a young man whose primary interest isin computer science rather than fashion designing, I find my present job doesn’t fall in with my previous training and strength.
I therefore decide to quit this job for something else that may conform to my former preparation.Please accept my sincere apologies for any inconvenience my leaving may cause.
Yours truly,
xxx
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01— 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
Dear Ms. Smith,
I’m writing to personally apologize on behalf ofour company. I understand that your order was not delivered in a timely manner, and that is not acceptable.
We’re looking into what went wrong, and will work on finding a solution as quickly as possible so that this doesn’t happen again. In the meantime, I’d like to offer you a voucher for $20 off your next purchase, should you decide to give us another chance.
Please accept our sincere apologies. We hope to work for you again in the future.
Kind regards,
Lucy
I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true
example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.
Yours sincerely,
Tom
I am writing this letter to eXXpress my apology that XX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
Dear:
Good day my friend!
First,I should apologize for the inconvenience we caused for you,because of the quality of our products.There is no any excuses.but I think you should know what exactly happened.
You have witnessed the superb quality of our goods ,when we made conclusion on the previous orders.but recently because the negligence of our supplier ,they use unskilled worker to make
production.It also annoyed me when I was told this matter from our supplier when I made investigation regarding this the only thing we can do is to make up the lost of this time,the
supplier have promised us things like this will never happen again ,or eals we can terminate our cooperative relationship right away.
I woulld like to extend my sincere apologise for the inconvinence we caused for you.
Best Regards!
Dear xxx
When I leave the classroom without permission, I found that I made a big mistake. I did not wait until the teacher came, went to eat. This is a lack of respect for the teacher. When I was young, my parents hope I can respect the teacher and classmates, but I did not do this point. Im rude and arrogant behavior let you received distress. I hope you can give me a chance to start with a clean slate, after all, we are your most loving students. Think carefully, these days I do have some confused, make these bad things, and again I am sorry. I promise I wont do such a thing.
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday partnexxt Thursday evening. That is owing to the fact that my younger brothersuddenly fell ill and was taken to a hospital this morning. I have to go thereimmediately and take care of him. As told by the doctor in charge, it will takearound five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally andwould miss the perfect chance of enjoying myself with all our old friends. Ihave chosen a all gift for you and will send it to you tomorrow to show mybest wishes. Besides, please give my regards to our friends when you meet themat the party.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to sendme to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. Iwill come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang HuaDirections: One of your pen friends, John, will be visiting your city.
However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign yourown nameat theendof the letter, use Alice instead.
Faithfully yours,
Li ming