优秀英文演讲稿十一篇
I’m so honored. I never expect there are so many people coming here to listen to my talk. And when I sitting there I feel so important. Thank you, thank you very much. Before my talk I would like to ask how many people here have used Alibaba services. Good, not many. [Laughs]. And how many of you here have never been to China? Never been, never been to China. Good, thank you very much.
Well, 20 years ago I came to America. My first trip to America, to Seattle. Before that I learned so much about America, from my books, from my teachers, from my school, and my parents. And I think I know enough about America. But when I came to America I thought totally wrong. America is not what I learned from the books. And in Seattle I found the Internet, and then I came back and tell my friends that I’m going to open a company called Internet. I invited 24 of my friends, had a two-hour discussion. And finally [unintelligible 00:01:19] we had a vote. 23 of them against me. “Forget about it. There’s no such kind of network called Internet. Don’t do it.” There’s only one person who said “Jack, I trust you. I don’t know what that is, but if you want to try it, go ahead, try it. Because you’re still young.” At that time I was 30 years old.
So I started my business, without knowing anything about computer, without knowing anything about business. I started my first company, my wife and I and a school mate. We borrowed [start] from US $1,000 we start the business. It was so difficult. I called myself like a blind man riding on the back of blind tigers. Jumping around for the past 20 years I survive today. For the first three years life was really bad. I remember I tried to borrow US $3,000 from the banks. It took me three months asking any friends I know to borrow the money [unintelligible 00:02:22].Still failed, coz verybody said “Jack is telling a lie, because there’s no such network called Internet in 1996.”
So one day, later 1996, China was connected to the Internet. I invited ten media friends to my apartment. I want to tell them I’m not telling a lie. There is a network called Internet. We waited three hours and a half to see the first – to download the first picture. And people said “Is that thing going to work?” And I say “Yeah, it’ll work, but not today. In ten years it’ll work.” But at least it proved that I was not telling a lie.
I remember when we tried to help our all business to sell online. Nobody want to sell because nobody come to buy. So first week we have seven employees, we buy and sell ourselves. The second week somebody start to sell on a website. We buy everything they sell. We have two rooms full of things we bought for New Year’s, [all garbage] for the first two weeks. In order to tell people that it works. It was not easy. Since 1995 to 1999 we failed. We go nowhere, our business, because nothing was ready. In 1999 I invited 18 friends of mine who came to my apartment. We decided to do it again. We call the name . And people say why Alibaba? We believe Internet is a treasure island which opens sesame for all business. And we used Alibaba because it’s easy to spell, easy to remember. And we want to focus on helping all business.
Because at that time we see [unintelligible 00:04:26] commerce [with the] American e-commerce they focus on helping on big companies, they’re focusing on helping big companies to save the cost. We believed China we don’t have a lot of big companies, we have so many all business, and all business it’s so difficult for them to survive. If we can using Internet as a technology to help all business it’ll be fantastic. So we start to say if America is good at helping big companies, just like America is good at making basketball we should play pingpong in China, we should help the all guys. And we should not helping all guys to save cost, because all business know how to save the cost, but all business should learn how to make money. So our business is focusing helping all business to make money online.
And we want to make the company last for 102 years. And people are curious – why 102 years? Because Alibaba was born in 1999, last year we had – last century we had one year, this century 100 years, next century one year. 102 across three centuries. We give a clear goal to any employees. Don’t say we are successful, no matter how much money we raised, no matter how much money we make, no matter how much we have achieved. Don’t forget we want to live 102 years. Now, 16 years passed, we have another 86 years to go. Because in next 86 years, if any time we die we’re never successful. When I heard this club is 108 years old I was surprised and shocked. There’s so much we can learn from that.
Well, today nobody believed that Alibaba could survive, because people say “You are [free], you’re tiny” and, you know, and especially when we talk about – when we IPO’d people say “Ah, you are Alibaba, you are e-commerce. You’re like Amazon.” Because in American point of view Amazon probably is the only business model for e-commerce. But no, we are different. The difference between us and Amazon is that we do not buy and sell, but we help all business to buy and sell. We have 10 million all business on our site buy and sell every day. And we do not deliver our packages, although – ourselves, though we have more than 2 million people help us to deliver over 30 million packages per day.
We do not own warehouses, but we manage tens and thousands of warehouses for other all, medium sized delivery companies. And we do not own inventories, but we do have more than 350 million buyers. We have more than 120 million buyers coming to shop every day on our site. And also, we sell – our revenue last – our sales last year were US$ 390 billion. And this year, possibly, we are going to be bigger than Walmart globally. And Walmart manage – that size of business have more than 2.3 million people; we grow from 18 people to today 34,000 people.
And the difference between Amazon and us the other is Amazon is a shopping center. Because here e-commerce is commerce, in China e-commerce is a lifestyle. Young people [unintelligible 00:08:08], they using e-commerce to exchange ideas, they communicate, they build up the trust, they build up a record. It’s just like Starbucks – you never go to Starbucks to test how wonderful coffee is. It’s a lifestyle. And this is how Internet e-commerce is changing China.
And what we felt proud of is not how much things we sell. I said this year we’ll be bigger than Walmart – yes, we are proud. We know in five years we will sell US$ 1 trillion. This is my goal, which we think possibly we will make it. We are proud of that but we are more proud because we create direct [and indirect] job, 14 million jobs for China. And we’ve created jobs in the countryside. We created a lot of jobs for women. Over 51 percent of the power sellers on the Internet are women.
So we feel so proud of that. And people say okay, now Alibaba did that. What's your next? What's your future cause you are everywhere. We, 80 percent of the buy and the sell online are created by our company. Our future is that we have to focus on globalizing our business. It's not only sell more things. We want to make, to globalize the infrastructure of eCommerce. Why Internet eCommerce grow so fast in China than in the USA? Because the infrastructure of commerce in China was too bad. Not like here. You have [Click] Motors. You have all the shops offline, Walmart, Kmart, everything everywhere. But in China we have nothing nowhere.
So eCommerce in the US is a dessert. It's complementary to the main business. But in China it becomes the main course. We created the infrastructure. So we think if we globalize our infrastructure — the payment, the logistics center, the transparent platform all around the world. Helping the all business around the world to sell everywhere. Help the global consumers to buy everywhere. Our vision is in ten years we will help two billion consumers in the world to shop online anywhere in the world. You're shopping online with 72 hours you'll receive the product. And anywhere in China you shop online, you will receive the products within 24 hours. And we think our globalization is still focused on helping all business. And helping them to do business in the most efficient ways. And we think that we will help another ten million business on our eCommerce platform.
We will empower them. We'll give them the traffic. We'll give them the payment system. We'll give them the logistics system so they can do business anywhere easily and quickly. And we will help. We will have 40 percent of our business outside China. Today we only have two percent of our business outside China. So people keep on asking, now you are big. You raised that much money. What's your play in America? People say well are you going to come? When are you going to come to invade America? When I going to compete with Amazon? When I going to compete with eBay? Well I would say we show great respect for eBay and Amazon. But I think the opportunity and the, the strategy for us is helping all business in America go to China, sell their products to China.
Today in China, the middle class for China is almost the same as the American population. And we think in ten years it will be more than half a billion Chinese people will be middle class. The demanding for middle class, the demanding for good products, good service was so powerful, so strong. And I think China today cannot afford the good products, good service to them. And then next is that China has been focused on exporting in the past 20 years. And I think next ten, ten-twenty years China we should be focusing on importing. Chinese should learn to buy. Chinese should spend the money. Chinese should buy a lot of things from globally. And I think that American all business, American branded products you should use the Internet, go to China.
Past 20 years big companies of America is already all over China. But it's the great opportunity for using the eCommerce for all business to go to America. In the past years we have helped a lot of American farmers selling things to China. For example the Seattle cherries, you will never believe that the ambassador, the American ambassador to China, he came to us say, Jack can you help us to sell the cherries in Seattle. I say how can we sell cherries? The cherries still on the trees. And we started place order, 80,000 families booked the order. And when we got the order we ship, we pick up the cherries and ship to China within 24 hours 80,000 families, 160 tons of cherries were sold. And last year we sold over 300 tons of cherries. And I don't know what's this year about.
We also helped Alaska seafood. We helped Canada to sell the lobsters. The lobster we sold probably ten years they cannot sell. And we also have a lot of American branded companies using our site to sell. Costco the company, they sold 600 tons of nuts on our site for the first month. And for the first month they're using Alibaba 6.5 million US dollars. So I think if we can help to sell lobsters, if we can help sell the cherries, why we cannot help these all, medium size companies to China using our system? So this is what I want, and also I want to take one day for example November, November 11th, the [Singles'] Day. We make that a shopping day. Last year for that day we sold 9.7 billion US dollars. And for the first minute shopping we have 24 million people rushed in for the first minute. And this year we guess the number was scary, so my purpose coming here that we need more American products to China.
We have a hungry 100 million people coming to buy every day. So this is why we come here. We not come here to compete. We come here to bring the all business. My vision is that in ten, twenty years anywhere you buy anywhere, sell anywhere. Philippine people can buy salmon on Norway. Norway people can sell things to Argentina. Argentina can buy and sell to China. This is how the Internet is going to change. And lastly I want to say we have changed the China. We feel proud of that, and we think that the change, the power of change is so powerful. The first revolution of technology we have the, the organization of business called a factory. And had our first World War because of the strength of the arms and muscles. The second revolution energy, we have the organization called companies, and have the second World War.
This time Internet. The data, and I think we have a new business called platform. And the third World War is going to happen. And this war is not between nations, this war we work together against the disease, the poverty, the climate change. And I believe this is our future. The human being, the nations shall unite together. Rely on the young people using not the guns, using computers, using the data to solve the human problem, solve the society problems. And this is what I'm passionate about. It's not about the money, it's about dreams. It's not only the technology change the world, it's the dreams you believe that change the world. And we know the way, the way is not easy. As I was told in the past 20 years doing Internet business in China, today is difficult, and tomorrow is much more difficult. But the day after tomorrow is beautiful. Most people die tomorrow evening, if you don't work hard. Thank you very much.
Hello,everyone!
I was fortunate to 20xx years in September admitted to the University of ad specialty . From 20xx to 20xx, from East Campus to Dushu Lake Campus. In the Soviet four years, brought me a lot of heritage and memory. Four years passed away, when they graduate, should be for the life of four years in the Ivory Tower to learn to do an interview self-introduction.
In four years, I quite seriously in learning, performance is also better, every year the school received a scholarship in the class have been able to maintain in the top five. Particularly in the specialized courses concerned, as far as possible to learn good use. Actively participate in various advertising competitions, and won the National College Advertising Art Competition Third Prize of Jiangsu Division. Both peacetime operations, or papers, or exams, can seriously hope the best. If you would like to say that four years in learning what the greatest regret is that English, formerly in high school I've had a nice English, but into the university, I slack on the English language, and not spend too much time to learn , resulting in the test to graduate have not been 6.
In social practice, I think my experience was very abundant. 200 * in the second half, I have to do internship in an advertising agency planning work, although the beginning of what will not, very hard, very tired, but when I as a Fan Meeting planners and executors of the stage and flowers after child communication band, when I write advertising effectiveness measurement companies Ina ceramic gain customer acceptance of the report, when I see their planned ceremony, opening ceremony of the successful implementation of the time, when I designed the LOGO when used by businesses When I work independently in the scene when the road show, I was happy. With my own efforts to complete a task. Internship in advertising, I learned a lot of things can not go to school books, contact with clients across industries, while also working in the printing industry, media, service organizations and other rituals have a certain understanding for the future able to adapt quickly to lay the foundation for work.
Prior to this, McDonald's, I also worked part-time, bitter, tired, but that time has given me a lot of fun. Learn a lot. I begun to taste the hardships of life and make money easily. McDonald's as a world-class enterprises, it has a strict standard of staff training system and working mechanism. Work at McDonald's, on the one hand I learned such a big company product promotion, teamwork, customer service, quality assurance and so should learn the rules and regulations and successful experiences, on the other hand, deal with all kinds of customers, but also enhance the my ability to communicate with others, in addition, work has worked hard my hard-working spirit.
In addition, in terms of ideology, I also actively move closer to the party, on the one hand, to strengthen its own ideological and moral construction, to arm themselves ideologically; on the other hand, in the spirit of serving the people, adhere to help others, serve the community members of the strict demands on themselves. Finally the beginning of the glorious junior joined the Chinese Communist Party, and successfully turned positive after one year.
Four years in college, I know a lot of friends, they gave me a lot of help, let me learn a lot, this is college, in addition to expertise outside of an additional valuable asset.
In short, four years of school life, whether professional or social knowledge about, or people skills, have learned a lot I can say that four years of my life the most significant period of time, my ideal life and the pursuit of life during this period to determine their own career planning for a new life also have a new goal. I will continue to work closer to success!
Thank you!
Good morning ! Students, teachers. I’m very glad to stand here and give youa short speech. today my topic is “I love English”. I hope you will like it.
As everyone knows,English is very important today. It has been usedeverywhere in the world. It has become the most common language on Internet andfor international trade. If we can speak English well,we will have more chanceto succeed. Because more and more people have taken notice of it,the number ofthe people who go to learn English has increased at a high speed.
But for myself,I learn English not only because of its importance and itsusefulness,but also because of my love for it. When I learn English, I can feela different way of thinking which gives me more room to touch the world. When Iread English novels,I can feel the pleasure from the book which is differentfrom reading the translation. When I speak English, I can feel the confidentfrom my words. When I write English,I can see the beauty which is not the sameas our Chinese...
I love English,it gives me a colorful dream. I hope I can travel around theworld one day. With my good English, I can make friends with many people fromdifferent countries. I can see many places of great intrests. I dream that I cango to London,because it is the birth place of English.
I also want to use my good English to introduce our great places to theEnglish spoken people,I hope that they can love our country like us. I know,Rome was not built in a day. I believe that after continuous hard study, one dayI can speak English very well.
If you want to be loved, you should learn to love and be lovable. So Ibelieve as I love English everyday , it will love me too.
I am sure that I will realize my dream one day!
Thank you!
it’s my great pleasure to stand here to present my speech—change the world, change ourselves.
it’s noticable that western holidays are becoming increasingly popular day by day, while chinese traditional festivals are being somewhat neglected. not long before about 10 doctors in beijing university and qinghua unversity announced that we should reject the invasion of western holidays ,because they regard western holidays as an challenge against our traditional festivals and culture.
frankly speaking, i don’t quite agree with ed, we should never neglect or even discard our traditonal festivals as china boasts a brilliant history and splendid traditions. (examples) why can’t we absorb the meaningful western holidays and culture.
there are obvious reasons why some western holidays are so popular in china. on the one hand, some of the western holidays which we chinese don’t have are reasonable and meaningful, such as father’s day and april fool’s day etc. on the other hand,the prevalence of globalization enables western culture to prevail in china. overwhelmed by such a trend,chinese unconsiciously get involved in western holidays and culture.
with the further development of the whole world, the cultural communication between different countries and nations becomes faster and more and more important. we are indeed from different nations, but we are the citizens of the same world, so the outstanding culture of different nations is the commom wealth of everyone on the only way for us to protect our traditional culture is to reject the foreign culture? the answer is definitely no. what we ought to do is to spare no effort to educate chinese to get to know and treasure our splendid traditions instead of rejecting foreign culture. only by educating can we set our confidence and belief towards our culture. only by educating can we preserve and promote the wealth that our ancesters left for us.
at last i’d like to share a famouse saying of gandhi with all of you ,that is:if you want to change the world, then you must change yourself first.”
first,l want to introduce myself to all of you.my name is gu shenzhong.i am eleven years old.now l study in zheshan primary school.
l like english very much.why?because l think english is spoken by many people around the world.ln our life,we can see a lot of english signs on the streets.so,study english is very important to us.l must learn english more hard.lf l don't know english.l can't catch more knowledge about the world.after class,l usually read many english books , watch english films and sing english songs.l want to be the bridge between chinese and foreigners.but l realize that what i learnt is too littlel,i must learn more and be better.
last,l want to thank you zheshan primary school and my dear teacher-miss qiang.she teaches me the culture of english county.
Good morning dear young fellows from suntrans,
Today is my two months and two days celebration of working in suntrans. This is my first job, and I am very glad tohave it, and to stand here sharing my feelings with all of you.
Today my topic is a little bit long, it is,the happy days of my dear little young fellows and me spent together in our companySuntrans. We had numerous happy days together, and every day is memorable. Itis so long that if I share every moment with you, this meeting may last three days or even longer. So in order to give us time to work, to eat, to go homeand to sleep, I will only share three most memorable moments we had together.
The first memorable moment for me was thecompany activity held in May by our human resources Department. We played games together and had a great time. That day was my 25th birthday, but that is not the most important reason whyI remember it so well. Firstly, I learned our company’s history, and felt thatit is very difficult to start a business, and thought that everyone in ourcompany is very hard working. Secondly, I joined Maple’s team that day,although we almost lost all of the competitions, everyone was so happy andfriendly and my team made me understood the meaning of the phrase– “team spirit”。I began to understand and like our company after that day’s activity.
The second memorable moment for me was the birthday party held in May. I never had such a birthday party before, what’s more, my birthday is the same month as our General Manager Lu, and I felt very honored and grateful. I received a lot of warm celebration words from all of you and a lovely birthday card. I was so moved that day and had the feeling that I am a part of this big family. When I blew off the candles, I made three wishes, firstly, make progress in English, secondly, make progress in Japanese,Thirdly, do my best to become a good translator in Suntrans. I hope my wisheswill come true in the future.
The third memorable moment for me was The Second Experience Exchanging Forum of Mining Investment 20xx. This is the first time I took part in such a big conference, and I was very excited and willing to do something for it. We did work very hard for this conference, and even asked the Dragon Boat Festival to contribute. This conference gave me a great workexperience and taught me many things: for example how to do advertising and marketing, and a great knowledge in mining industry. The most important is, our young fellows’team work is very brilliant, and I love our company more thanever after this conference.
These are the three most memorable moments for me that I spent with all of you in Suntrans, I hope that we can create moreand more in the future.
Thank you all, best wishes with love.
Gini
Good afternoon, ladies and Gentlemen. Today I’d like to begin with a story.We all know that Chinese, as a nation has a long history about 5000 years, andwe feel very proud of our brilliant and splendid culture. Owing to that, myfather always told me: “you would suffer loss if you don’t follow old people’swords.” Besides I was taught everyday to learn Peking Opera. If some boy who isabout 16 years old sings Peking Opera in the classroom now, I’m afraid he willbe laughed at. JAY’s “Qian Li Zhi Wai ”seems more popular to you.
So we may wonder does our tradition get out of the modern lifeAbsolutelynot. What we need is just a peace of innovation. Here is a question:What isinnovationInnovation was an ancient dream flying into the outer space;innovation today, is the amazing convenience and intelligence that a singlemobile phone in your pocket could bring to you.
There is no more then a battle between tradition and innovation, which isthe rain and water relationship, not only tradition like fish without water,again good innovation will also become the castles in the air, there wont belasting vitality. Only both of them are perfectly together will bear fruits ofsuccess as well.
With the economic globalization becoming increasingly intensive, innovationhas become one of central topics around the world. Many countries see it as thekey to develop their economy. Our government, with no exception, regard it as "the soul of our nation." Based on advanced function system and excellentmanagement, factories are booming and enhance overall national economy. Highlydevelopment of electronic commerce is also a significant factor for improvingour living standards. The enlargement of our authority to the recruit ofgraduate and improvement of the conditions of scientists and skilled workers......
From all above, innovation has already became a kind of habit. There is nodoubt we would surprise the world by creating more and more amazing innovationstaking advantages of not only our intelligence but innovation. I’m sureinnovation has became one of the symbols in Chinese tradition and will be markof our bright future!
Thanks for your attention. Thank you very much.
dear teachers, dear students,
hi, everyone! the title of my speech today is "life is movement".
"life is a sport" is a famous quote from the famous french thinker voltaire, which has been widely shared by millions of people. however, with the tv and computer coming into various homes, sports are being pushed into the corners of our lives. in recent years, the physical fitness and physical endurance of chinese students have been decreasing continuously, and the myopia rate of adolescents is increasing continuously. it is also not difficult to find out that some students get sick when the weather is cold, and take the air when they go up stairs. students, is this all the performance of our vigorous young children?
you might say that we are so nervous every day that we don't have time to exercise. in fact, the movement is not the more, but the persistence. when you come to school in the morning, you can go to the playground twice. after dinner, walk around the house for ten minutes. these seemingly simple and unspent exercises, if done consistently, will surely result in half the effort.
we must not only take good physical education class, but also do the classroom exercises. we also have to take advantage of ten minutes of class, even if we don't get out of the classroom, to get up and walk around. you should know that you should take an active and serious exercise to achieve the goal of fitness.
teachers, students: show your smiling face, do a sport of yourself, happy self, healthy self!
my speech is over, thank you!
Hold Fast To Your Dreams
I have a dream today.
I have a dream that one day every vally shall be exalted,every hill and mountain shall be made low,the rough places will be made plain,and the crooked places will be made straight,and the glory of the Lord shall be revealed,and all flesh shall see it together.
Wow,what a dream it has been for Martin Luther King. But the changing world seems telling me that people gradually get their dreams lost somehow in the process of growing up,and sometimes I personally find myself saying goodbye unconsciously to those distant childhood dreams.
However,we meed dreams. They nourish our spirit; they represent possibility even when we are dragged down by reality. They keep us going. Most successful people are dreamers as well as ordinary people who are not afraid to think big and dare to be great. When we were little kids,we all dreamed of doing something big and splashy,something significant. Now what we need to do is to maintain them,refresh them and turn them into reality. However,the toughest part is that we often have no ideas how to translate these dreams into actions. Well,just start with concrete objectives and stick to it. Don’t let the nameless fear confuse the eye and confound our strong belief of future. Through our talents,through our wits,through our endurance and through our creativity,we will make it.
Hold fast to dreams,for if dreams die,life is a broken-winged bird that cannot fly. Hold fast to dreams,for when dreams go,life is a barren field frozen with snow. So my dear friends,think of your old and maybe dead dreams. Whatever it is,pick it up and make it alive from today.
Hello! ladies and gentlemen, it is so nice to meet you !i am gladthat you can spend this precious time having this class in thisafternoon.
Now please allow me to introduce myself to you .my name is wangjia and imajored in traffic engineering .baoji is my hometown it is verybeautiful. and the people are very friendly.
As we all knowen thingking is easy acting is difficult and to putone's thoughts into actions is the most difficult thing in the world.
So if we want to learn english well ,we must practice reading englisheveryday ,acturally practicing repeatly is the best way to succeed.whenyou speak ,don't care how poorly or how well you speak just care aboutcatching the chance to speak ,enjoy losing face or just forget your facebecause the more you speak the better your english will become,neverafraid ofmaking mistakes because the more mistakes you make the more progress you will make.as a man living in the world ,we must try our best to makeeach day our masterpiece and don't let our parents down ,don't ever letour country down ,most importantly don't let ourself down.
Yesterday is a memory tommorrow is a dream so live for todayjust do it right now.i believe if you can dream it you can make it ,ifyou do you will win if you don't you won't.believe in youself trustyouself try your best. don't give up ,never give in, never lose hope ,never say impossible .the success is coming ! thank you !
Ihave spent the last years, trying to resolve two enigmas: why is productivity so disappointing in all the companies where I work? I have worked with more than 500 companies. Despite all the technological advance – computers, IT, communications, telecommunications, the internet.
Enigma number two: why is there so little engagement at work? Why do people feel so miserable, even actively disengaged? Disengaged their colleagues. Acting against the interest of their company. Despite all the affiliation events, the celebration, the people initiatives, the leadership development programs to train managers on how to better motivate their teams.
At the beginning, I thought there was a chicken and egg issue: because people are less engaged, they are less productive. Or vice versa, because they are less productive, we put more pressure and they are less engaged. But as we were doing our analysis we realized that there was a common root cause to these two issues that relates, in fact, to the basic pillars of management. The way we organize is based on two pillars.
The hard—structure, processes, systems.
The soft—feeling, sentiments, interpersonal relationship, traits, personality.
And whenever a company reorganizes, restructures, reengineers, goes through a cultural transformation program, it chooses these two pillars. Now we try to refine them, we try to combine them. The real issue is – and this is the answer to the two enigmas – these pillar are obsolete.
Everything you read in business books is based either two of the other or their combine. They are obsolete. How do they work when you try to use these approaches in front of the new complexity of business? The hard approach, basically is that you start from strategy, requirement, structure, processes, systems, KPIs, scorecards, committees, headquarters, hubs, clusters, you name it. I forgot all the metrics, incentives, committees, middle offices and interfaces. What happens basically on the left, you have more complexity, the new complexity of business. We need quality, cost, reliability, speed. And every time there is a new requirement, we use the same approach. We create dedicated structure processed systems, basically to deal with the new complexity of business. The hard approach creates just complicatedness in the organization.
Let’s take an example. An automotive company, the engineering division is a five-dimensional matrix. If you open any cell of the matrix, you find another 20-dimensional matrix. You have Mr. Noise, Mr. Petrol Consumption, Mr. Anti-Collision Propertise. For any new requirement,
you have a dedicated function in charge of aligning engineers against the new requirement. What happens when the new requirement emerges?
Some years ago, a new requirement appeared on the marketplace: the length of the warranty period. So therefore the requirement is repairability, making cars easy to repair. Otherwise when you bring the car to the garage to fix the light, if you have to remove the engine to access the lights, the car will have to stay one week in the garage instead of two hours, and the warranty budget will explode. So, what was the solution using the hard approach? If repairability is the rew requirement, the solution is to create a new function, Mr. Repairability. And Mr. Repairability creates the repairability process. With a repairability scorecard, with a repairability metric and eventually repairability incentive.That came on top of 25 other KPIs. What percentage of these people is variable compensation? Twenty percent at most, divided by 26 KPIs, repairability makes a difference of 0.8 percent. What difference did it make in their action, their choices to simplify? Zero. But what occurs for zero impact? Mr. Repairability, process, scorecard, evaluation, coordination with the 25 other coordinators to have zero impact. Now, in front of the new complexity of business, the only solution is not drawing box es with reporting lines. It is basically the interplay. How the parts work together. The connection, the interaction, the synapse. It is not skeleton of boxes, it is the nervous system of adaptiveness and
intelligence. You know, you could call it cooperation, basically. Whenever people cooperate, they use less resources. In everything. You know, the repairability issue is a cooperation problem.
When you design cars, please take into account the need of those who will repair the cars in the after sales garage. When we don’t cooperate we need more time, more equipment, more system, more teams. We need – when procurement, supply chain, manufacturing don’t cooperate we need more stock, more investories, more working capital.
Who will pay for that? Shareholder? Customers? No, they will refuse. So who is left? The employees, who have tocompensate through their super individual efforts for the lack of cooperation. Stress, burnout, they are overwhelmed, accidents. No wonder they disengage.
How do the hard and the soft try to foster cooperation?
The hard: in banks, when there is problem between the back office and the front office, they don’t cooperate. What is the solution? They create a middle office.
What happens one years later? Instead of one problem between the back and front, now have to problems. Between the back and the middle and between the middle and the front. Plus I have to pay for the middle office. The hard approach is unable to foster cooperation. It can only add new boxes, new bones in the skeleton.
The soft approach: to make people cooperate, we need to make then like each other. Improve interpersonal feelings, the more people laike each other, the more they will cooperate. It is totally worng. It even counterproductive.
Look, at home I have two TVs. Why? Precisely not to have to cooperate with my wife. Not to have to impose tradeoffs to my wife. And why I try not to impose tradeoffs to my wife is precisely because I love my wife. If I didn’t love my wife, one TV would be enough: you will watch my favorite football game, if you are not happy, how is the book or the door?
The more we like each other, the more we avoid the real cooperation that would strain our relationships by imposing tough tradeoffs. And we go for a second TV or we escalate the decision above for arbitration.
Definitely, these approaches are obsolete. To deal with complexity, to enhance nervous system, we have created what we call the smart simplicity approach based on simple rules. Simple rule number one: understand what others do. What is their real work? We need go beyond the boxes, the job description, beyond the surface of the container, to understand the real content. Me, designer, if I put a wire here, I know that it will mean that we will have to remove the engine to access the lights. Second, you need to reinforce integrators.
hello:
honorable judges, ladies and gentlemen. today,we are gathering here to discuss a very hot issue. how to find harmony in a new age between man and nature? where modern science and technology are concerned i am only a layman i have to say. however, living in this "new age" , seeing my dear ones suffering from respiratory diseases from time to time, finding the beautiful colors of green and blue are being replaced by that of gray and pale, and realizing that our mother planet is getting more and more unhealthy; i can't help trying to offer my idea and my trivial efforts to look for the answer of the question.
as the ancient greek oracle goes: know thyself. i think in answering this above-mentioned question, this precondition is also very important.
who are we? this is a question, which should be answered not only by those specialists, but also by every one of human beings.
some people may proudly say: we are the masters of nature. it is true that the idea of "man can conquer nature" has dominated people's mind for years, and it is true, man has kept acting like a master and doing whatever things he wants for thousands of years. however, as the consequence of this kind of "leadership" , now the "master" seems to be confronted with problems that are far beyond his control. facts are really very ample. the
green house effect leaves islands and cities along the coast, such as this oriental pearl-shanghai, in danger of the disaster of being drowned; the holes of the ozone layer make the earth less suitable to live for some creatures including human beings; the phenomena of el nino and la nina leave the land with serious flood and drought, and the diseases, caused by pollution, are increasing at an incredible speed... seeing all these facts, can we still ignore the counterattack of nature? we are not the masters of nature. facing all the disasters made by ourselves, we, mankind as a whole should realize that we are just a normal member of the big family of nature. any mistreatment towards nature will meet only with the revenge from her.
by saying so, i do not mean we should give a sudden stop to any development. because that will result in a threat to the existence of human society. i mean we should treat nature equally, leaving the chance of existence and development to nature as we are obtaining the same thing, and thus we will get the situation of win-win.
i am very pleased to find that now more and more people, from every corner of the planet, have come to realize that harmony with nature is the only way to universal and continuous progress and prosperity. and i think that is why we come here from all over the country to discuss this topic today.
i want to end my speech by quoting from mr. nixon. "our destiny offers, not the cup of despair, but the chalice of opportunity." the future is not ours to see of course. however, by seizing firmly the opportunities, by knowing clearly about ourselves, we, human beings, can doubtlessly achieve the real harmony with nature!
thank you.